INDUSTRY

Telecommunications

Telco-grade cloud, interoperable data, and automation for CSPs. We modernize OSS/BSS, scale digital channels, and streamline customer and network operations, without disrupting service.

Cloud & Edge Modernization

OSS/BSS & Partner Integrations

Customer & Ops Automation

Why telecom leaders choose AlgoCAS

Telco-grade reliability

Multi-AZ/region patterns, blue-green/canary releases, SRE practices, and tested runbooks to keep services online.

Built for interoperability

API gateway, event streaming, and TM Forum–aligned patterns that connect OSS/BSS and partner ecosystems.

Data you can trust

Catalog, lineage, quality rules, and role-based access so network, care, and finance teams share one version of truth.

Faster time-to-market

Reusable accelerators for offers, bundles, and journeys cut launch times from months to weeks.

Automate Customer, Care & Field Journeys

Serve subscribers on their channel of choice while keeping humans in the loop for exceptions.

What we deliver:

  • Digital onboarding with eKYC and document capture
  • SIM/eSIM activation and number portability (MNP)
  • Plan upgrades/add-ons, top-ups and payments, device financing
  • Outage and coverage checks with ticket creation and status
  • Technician appointment booking with ETA and updates
  • Roaming packs and proactive usage/limit alerts

Reliability You Can Trust

Operate on an always-on platform engineered for carrier workloads.

What we deliver:

  • Multi-AZ/region DR with tested failover runbooks
  • Capacity and load planning with performance testing
  • Chaos testing to validate failure modes and recovery
  • Blue-green & canary releases with automated rollback
  • SLOs with error budgets, NOC-ready observability, and 24×7 alerting

AI Copilots for Care, NOC & Field

Give teams context, not more tabs.

What we deliver:

  • Compliant answer generation from approved knowledge with audit trails
  • Subscriber & device snapshots and next-best-action hints
  • Outage clustering from alarms and RCA suggestions from telemetry
  • Ticket and chat summarization; guided scripts for retention/save offers
  • Field checklists with photo/video proof; backed by guardrails and redaction

Common Telecom Challenges

Transform operations with instant, cost-saving task execution for MENA businesses.

Legacy BSS and siloed OSS slow product launches

Fragmented data across CRM, billing/charging, mediation, provisioning, and network domains

High care volumes during outages and migrations

How AlgoCAS helps

Redefining MENA operations with bold, AI-driven breakthroughs.

Telco Cloud Foundation & Edge

Kubernetes-based CNF/VNF hosting, service mesh, CI/CD, policy, and observability for core/RAN/edge and enterprise apps.

OSS/BSS Integration Hub

API gateway and event streaming to connect CPQ, catalog, order management, billing/charging, mediation (CDR/EDR), provisioning, inventory, and ticketing; aligned to TM Forum patterns.

Order Orchestration & Fulfillment

Catalog-driven decomposition, dependency checks, fallout management, and automated handoffs to provisioning and field service.

Network Analytics & AIOps

 Streaming telemetry and alarms, anomaly detection on RAN/core/transport KPIs, capacity planning, coverage heatmaps, and customer-impact correlation.

Fraud & Revenue Assurance

SIM-swap indicators, subscription/usage anomaly detection, CDR reconciliation, rating/charging checks, and dispute workflows.

Ready to unlock your cloud potential?

Talk to our architects. Get a free, no-obligation plan for your next 90 days.

INDUSTRIES

Tailored solutions for your sector.

We empower MENA businesses with cloud and data expertise across diverse sectors.

Financial Services & Banking

Secure AWS foundations with encryption, least-privilege access, and continuous monitoring. SAMA/NCA-aware controls with core-banking integrations and real-time fraud analytics.

Healthcare & Medical

CBAHI-aware data flows and PHI protection patterns for hospitals and clinics. Document intelligence and AI triage to speed claims, coding, and patient services.

Retail & E-Commerce

Scalable storefronts and headless architectures that handle peak traffic smoothly. Real-time recommendations, inventory visibility, and Amrny Bot for faster CX.

Education & EdTech

Unified data lakes for students, courses, and outcomes with strong privacy. Elastic platforms for LMS, assessments, and analytics that improve learning.

Real Estate & Property Dev.

Scalable storefronts and headless architectures that handle peak traffic smoothly. Real-time recommendations, inventory visibility, and Amrny Bot for faster CX.

Telecommunications

High-availability architectures for OSS/BSS, billing, and network services. Streaming telemetry, anomaly detection, and low-latency edge deployments.

Public Sector & Government Entities

Secure landing zones, identity federation, and audit-ready logging. Citizen services with Arabic interfaces and data-residency options across MENA.

SMBs & Startups

Cost-optimized architecture, CI/CD, and observability that grow with you. From MVP to scale-up with managed services so teams ship faster.

Talk to an AWS Solutions Architect

Free 30 minute consult. Arabic and English support in KSA, UAE, Egypt.